Archive for March, 2014

New Report Identifies Untapped Opportunity in Operational Intelligence for 4 in 5 Businesses

Quocirca Outlines Potential of Machine Data; Launches First Operational Intelligence Maturity Index

Splunk Inc., provider of the leading software platform for real-time operational intelligence, today announced the publication of Masters of Machines, a new report from analyst firm Quocirca. The report reveals that 82% of European businesses believe they could benefit from the use of operational intelligence by collecting, storing and analyzing real-time and historical machine data to gain insights that would not otherwise be available.

The report also launches the first Operational Intelligence Maturity Index, which gives businesses a rating from 0 to 3 based on their ability to: search and investigate; proactively monitor; provide operational visibility; and deliver real-time business insights from big data. Overall, European companies scored an average of 1.92 – between poor and some capability – indicating that although they recognise the potential of machine data, in practice they have not yet fully harnessed operational intelligence.

“True operational intelligence uses the data generated by machines to access, tune and improve IT and business processes, identify security threats, highlight performance issues and spot emerging customer trends,” said Bob Tarzey, analyst, Quocirca. “Those companies who will gain the most value are those that start using machine data – everything from customer clickstreams and transaction records to logs and feeds from applications, servers, network activity and sensors – to enable practical business decision making. Making sure the right technologies are in place for better data capture and improved analysis of large volumes of machine data is essential to achieve this.”

In addition, the report finds 83% of organizations admit that they would like to improve, or aren’t currently getting, real-time business insight from their machine data.

Within European businesses, it is IT managers that have the best view of operational intelligence with over half (56%) having a comprehensive view.

This compares to just 35% of board level executives, 28% of marketing managers and 27% of product managers who respondents believed have a comprehensive view of operational intelligence.

“Advanced IT departments are accustomed to using insights from machine data to streamline processes and resolve issues, and successful security teams also regularly analyse IT data to identify potential threats,” said James Murray, vice president and general manager of EMEA, Splunk, “The real breakthrough comes when organisations use the operational data already being viewed by IT and security to provide wider business insights in real-time, ultimately aiding better decisions.”

When it comes to operational intelligence maturity, industries are ranked in the following order:

Telecoms – 2.23
Finance – 1.98
Retail, transport and distribution – 1.92
Gaming 1.91
Other commercial – 1.90
Manufacturing – 1.82

Telecoms and finance stand out because they are more ‘transactive’ than other industries, with 111,000 and 66,000 IT-driven transactions per day respectively generating considerable machine data, compared to an average volume of 40,445.

New Report Identifies Untapped Opportunity in Operational Intelligence for 4 in 5 Businesses

Quocirca Outlines Potential of Machine Data; Launches First Operational Intelligence Maturity Index

Splunk Inc. (NASDAQ: SPLK), provider of the leading software platform for real-time operational intelligence, today announced the publication of Masters of Machines, a new report from analyst firm Quocirca. The report reveals that 82% of European businesses believe they could benefit from the use of operational intelligence by collecting, storing and analyzing real-time and historical machine data to gain insights that would not otherwise be available.

The report also launches the first Operational Intelligence Maturity Index, which gives businesses a rating from 0 to 3 based on their ability to: search and investigate; proactively monitor; provide operational visibility; and deliver real-time business insights from big data. Overall, European companies scored an average of 1.92 – between poor and some capability – indicating that although they recognise the potential of machine data, in practice they have not yet fully harnessed operational intelligence.

“True operational intelligence uses the data generated by machines to access, tune and improve IT and business processes, identify security threats, highlight performance issues and spot emerging customer trends,” said Bob Tarzey, analyst, Quocirca. “Those companies who will gain the most value are those that start using machine data – everything from customer clickstreams and transaction records to logs and feeds from applications, servers, network activity and sensors – to enable practical business decision making. Making sure the right technologies are in place for better data capture and improved analysis of large volumes of machine data is essential to achieve this.”

In addition, the report finds:

83% of organizations admit that they would like to improve, or aren’t currently getting, real-time business insight from their machine data.

Within European businesses, it is IT managers that have the best view of operational intelligence with over half (56%) having a comprehensive view.

This compares to just 35% of board level executives, 28% of marketing managers and 27% of product managers who respondents believed have a comprehensive view of operational intelligence.

“Advanced IT departments are accustomed to using insights from machine data to streamline processes and resolve issues, and successful security teams also regularly analyse IT data to identify potential threats,” said James Murray, vice president and general manager of EMEA, Splunk, “The real breakthrough comes when organisations use the operational data already being viewed by IT and security to provide wider business insights in real-time, ultimately aiding better decisions.”

When it comes to operational intelligence maturity, industries are ranked in the following order:
Telecoms – 2.23
Finance – 1.98
Retail, transport and distribution – 1.92
Gaming 1.91
Other commercial – 1.90
Manufacturing – 1.82

Telecoms and finance stand out because they are more ‘transactive’ than other industries, with 111,000 and 66,000 IT-driven transactions per day respectively generating considerable machine data, compared to an average volume of 40,445.

Splunk Enterprise 6 Wins Best Cloud Management Award at UK Cloud Awards

Award-winning Platform for Machine Data Recognized for Unique Ability to Analyze Massive Volumes of Data

Splunk Inc., the leading software platform for real-time operational intelligence, today announced that Splunk® Enterprise 6 has won the Best Cloud Management Product award at the inaugural UK Cloud Awards. Splunk software helps customers to deliver powerful operational insights from the cloud and gives a single-pane-of-glass view across on-premises and public, private or hybrid cloud deployments to proactively troubleshoot, monitor cloud health and resolve problems.

“Splunk Enterprise enables us to see behavior across our new AWS cloud platform with far greater insight,” said Peter Raymond, solution architect, UCAS, an online university and college application service provider. “We can monitor response times, and often drill down to specific users. That means we can be more proactive in spotting faults before they occur. We use a range of analytics tools, but none of those tools give access to logged data. That’s what differentiates Splunk. There is a gold mine of data in the logs and Splunk helps us get to it.”

“We’re incredibly proud to be helping UCAS deliver a reliable cloud-based service to students as they find out if all their hard work has paid off,” said James Murray, vice president and general manager of EMEA, Splunk. “Many of our customers are heavily investing in cloud migration and Splunk Enterprise, together with our apps for AWS and Microsoft Azure, is an integral part of this strategy. Splunk software can provide the necessary visibility into operational status, security postures and customer analytics in cloud-based environments. We would like to thank Cloud Pro, The Cloud Industry Forum and techUk for recognizing the value we deliver for cloud-based deployments.”

The UK Cloud Awards, run by Cloud Pro in association with The Cloud Industry Forum and techUk, recognize the best of the cloud industry. The Best Cloud Management Product award celebrates products that give effective demonstrable control and reporting of cloud workloads. Unlike most cloud management tools, Splunk Enterprise 6 was acknowledged for its unique ability to monitor and analyze huge volumes of machine data, regardless of where it is deployed. By combining cloud data from solutions such as AWS and Azure and virtualization information with the Splunk App for VMware, organizations can gain a holistic view of hybrid cloud operations.
Go to the Splunk website to read the full UCAS case study.
Register now for .conf2014, the 5th Annual Splunk Worldwide Users’ Conference, featuring more than 130 sessions by 4,000 plus Splunk customers, partners, experts and employees. .conf2014 is being held October 6-October 9 at MGM Grand in Las Vegas.

SC Magazine Honors Splunk Enterprise As 2014 Winner of Best Enterprise Security Solution

Splunk Inc., provider of the leading software platform for real-time operational intelligence, today announced Splunk® Enterprise has been selected as the Best Enterprise Security Solution in SC Magazine’s 2014 Excellence Awards in the U.S. This marks the second consecutive year that Splunk has received recognition from SC Magazine – with Splunk Enterprise being honored in 2013 as SC Magazine’s Best Security Solution in Europe and SC Magazine’s Best SIEM in the U.S. This latest announcement was made February 25, 2014 at the SC Awards ceremony held in conjunction with the annual RSA Conference in San Francisco.

“SC Magazine’s expert panel of judges have a strong understanding of today’s most malicious and complex cybersecurity threats, and the solutions required to defeat them. We’re honored to be selected by such a prestigious organization of IT security professionals,” said Haiyan Song, vice president of security markets, Splunk. “Through close collaboration with our customers and a strong investment in R&D, we are committed to ensuring Splunk continuously provides our customers with an agile solution that helps enable them to improve their security posture and protect their confidential data.”

“The annual Excellence Awards is one of the most highly anticipated at the SC Awards ceremony because it represents the leading innovators in today’s evolving security market,” said Illena Armstrong, VP, editorial, SC Magazine. “Splunk can be very proud of this achievement and what it represents.”

The annual SC Awards program, now in its 17th year, is recognized as the most prestigious mark of achievement for information technology (IT) security professionals and products. It showcases the best solutions, services and professionals working to fend off the myriad security threats in today’s corporate world. SC Magazine distinguishes the achievements of the security professionals in the field, the innovations happening in the vendor and service provider communities, and the dedicated work of government, commercial and nonprofits. For more information and a detailed list of categories and winners, please visit www.scmagazineus.com/awards.

Go to the Splunk website to learn more about why more than 2,800 organizations use Splunk Enterprise as a big data security intelligence platform for real-time detection and alerting of known and unknown threats, incident investigation and response, forensics, security and compliance reporting, fraud detection, centralized log management, and more.

Register now for .conf2014, the 5th Annual Splunk Worldwide Users’ Conference, featuring more than 130 sessions by 4,000 plus Splunk customers, partners, experts and employees. .conf2014 is being held October 6-October 9 at MGM Grand in Las Vegas.

Tableau and Splunk Announce Strategic Technology Alliance

Jointly developed integration brings together the power of visual analytics and real-time machine data

Splunk Inc., provider of the leading software platform for real-time operational intelligence, and Tableau Software (NYSE: DATA), a global leader in rapid-fire, easy-to-use business analytics software, today announced a strategic alliance to leverage the power of advanced visual analytics and real-time machine data. As part of a joint technology investment, the latest version of Tableau software includes Splunk® Enterprise as a native data source using Splunk’s recently launched ODBC driver.

“Tableau is the most widely recognized provider of visual analytics software,” said Guido Schroeder, senior vice president of products, Splunk. “Our alliance with Tableau extends the value that Splunk software unlocks in machine data. Using Tableau to visualize structured data with machine data in Splunk will enable people to gain new business insights.”

“Splunk leads the market in enabling organizations to collect, index and make searchable machine data from apps, servers, networks, websites and devices in real time,” said Chris Stolte, chief development officer and co-founder, Tableau Software. “Our integration lets organizations use our visual analytics software on their machine data in Splunk software. Whether it’s to find quick insights or explore machine data, it accelerates new insights for anyone using Tableau and Splunk.”

The direct connection between Splunk and Tableau provides the following benefits:

Makes it easier for Tableau users to visualize machine data and find new insights – Users can now leverage Tableau to visualize machine data from Splunk Enterprise, enabling new business insights from a rapidly growing class of data.

New source of valuable data now available to more people – People can now access a new source of valuable machine data with Splunk Enterprise. These capabilities are complementary to the real-time and historical visualizations and analytics across large data sets in Splunk Enterprise.

Correlate machine data with other structured data- The integration enables users to correlate, analyze and visualize machine data with other structured data for advanced business analytics.